Mazda Factory OBD-II DTC P0562 Code Diagnostic Procedure

P0562 Battery voltage low input
DETECTION CONDITION
•  The PCM monitors the battery voltage. If the voltage at PCM terminal 308 remains low, the PCM determines that there is a power supply circuit problem.
POSSIBLE CAUSE
•  Generator malfunction
•  Battery malfunction
•  Connector or terminal malfunction
•  PCM malfunction

Diagnostic procedure

STEP INSPECTION ACTION
1
VERIFY FREEZE FRAME DATA HAS BEEN RECORDED
•  Has the FREEZE FRAME DATA been recorded?
Yes
Go to the next step.
No
Record the FREEZE FRAME DATA on the repair order, then go to the next step.
2
VERIFY RELATED REPAIR INFORMATION AVAILABILITY
•  Verify related service repair information availability.
•  Is any related repair information available?
Yes
Perform repair or diagnosis according to the available repair information.
•  If the vehicle is not repaired, go to the next step.
No
Go to the next step.
3
VERIFY CURRENT SIGNAL STATUS: IS CONCERN INTERMITTENT OR CONSTANT?
•  Connect the M-MDS to the DLC-2.
•  Clear the DTC from the PCM memory using the M-MDS.
•  Run the vehicle under the FREEZE FRAME DATA stored condition.
•  Is the same DTC present?
Yes
Go to the next step.
No
Intermittent concern exists.
Perform the “INTERMITTENT CONCERNS TROUBLESHOOTING”.
4
INSPECT BATTERY POSITIVE TERMINAL FOR POOR INSTALLATION
•  Turn the engine switch off.
•  Inspect for looseness of the battery positive terminal.
•  Is there any malfunction?
Yes
Connect the battery positive terminal correctly, then go to Step 9.
No
Go to the next step.
5
INSPECT BATTERY
•  Inspect the battery.
•  Is there any malfunction?
Yes
Replace the battery, then go to Step 9.
No
Go to the next step.
6
INSPECT GENERATOR TERMINAL FOR POOR INSTALLATION
•  Turn the engine switch off.
•  Inspect the generator terminal B for looseness.
•  Is there any malfunction?
Yes
Connect the generator terminal B correctly, then go to Step 9.
No
Go to the next step.
7
INSPECT GENERATOR
•  Inspect the generator.
•  Is there any malfunction?
Yes
Replace the generator, then go to Step 9.
No
Go to the next step.
8
INSPECT PCM CONNECTOR FOR POOR CONNECTION
•  Turn the engine switch off.
•  Inspect for poor connection (such as damaged/pulled-out terminals, corrosion).
•  Is there any malfunction?
Yes
Repair or replace the terminal, then go to Step 9.
No
Go to the next step.
9
VERIFY THAT DTC P0562 TROUBLESHOOTING IS COMPLETED
•  Make sure to reconnect all disconnected connectors.
•  Clear the DTC from the PCM memory using the M-MDS.
•  Run the vehicle under the FREEZE FRAME DATA stored condition.
•  Is the same DTC present?
Yes
Replace the PCM, then go to the next step.
No
Go to the next step.
10
VERIFY AFTER REPAIR PROCEDURE
•  Perform the after repair procedure.
•  Are any DTCs present?
Yes
Go to the applicable DTC inspection.
No
DTC troubleshooting completed.
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