MAZDA

SA-012-26a

2026-03-04 · NHTSA 11030631

إدراج السيارة هو نقطة بداية للبحث. تحقق من المحرك وفترة الإنتاج والبرمجيات في معلومات الشركة المصنعة.

ملخص الشركة

النص الأصلي بالإنجليزية

This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 02/26/2026 DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. Connected Vehicle Remote functions may fail. The following DTC's may be stored: B1252:87-8B:TCU - COMMUNICATION ERROR WITH CONNECTIVITY MASTER UNIT (CMU) U0198:00-03:CMU - COMMUNICATION ERROR WITH EMERGENCY CALL UNIT/TELEMATICS COMMUNICATION UNIT REPAIR PROCEDURE 1. Verify the concern. 2. Check if any of the following DTCs are stored: B1252:87-8B:TCU - COMMUNICATION ERROR WITH CONNECTIVITY MASTER UNIT (CMU) U0198:00-03:CMU - COMMUNICATION ERROR WITH EMERGENCY CALL UNIT/TELEMATICS COMMUNICATION UNIT Are the following DTCs stored? YES: Proceed to next step. NO: This service information does not apply. Continue troubleshooting using MGSS. 3. Check for electrical devices in the vehicle such as a device connected to USB hub, Dash Cam, Insurance Device, FasTrak........ect. Are there any customer electrical devices in the vehicle? YES: Document customer device used, then go to the next step. NO: Go to the next step. 4. Check for a Navi SD Card. Is the vehicle equipped with a Navi SD Card? YES: Replace the Navi SD Card. NO: Go to next step. 5. Complete the Dealer Connected Vehicle Questionnaire. 6. Collect CMU log data. Go to Infotainment/TCU --> Collecting CMU Log Data --> CMU Log Data Retrieval Instructions 7. Collect TCU log data. Go to Infotainment/TCU --> TCU Log Data Retrieval Instructions --> CMU Log Data Retrieval Instructions 8. Contact Hotline for additional assistance. 9. Release the vehicle to the customer. NOTE: This concern is currently under investigation

نجمع فقط التسجيلات ذات الشركة والرقم والتاريخ والملخص الكامل المتطابقة ونحتفظ بالأرقام والوثائق القديمة. نعرض الاستبدالات الصريحة المثبتة فقط. تُفصل علاقات ما قبل 1994 عن النتائج الافتراضية. عدم تحديد السنة لا يعني كل السنوات.