B1E21

Backup Battery Component Internal Failure

NHTSA 11026549 ↗ NHTSA 11026677 ↗

Backup Battery Component Internal Failure

NHTSA 11026549 ↗ NHTSA 11026677 ↗

Backup Battery Component Internal Failure

NHTSA 11026549 ↗ NHTSA 11026677 ↗

JEEP, RAM

TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer t…

JEEP, RAM

TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STO…

ALFA ROMEO, CHRYSLER, DODGE, JEEP, RAM

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.

ALFA ROMEO, CHRYSLER, DODGE, JEEP, RAM

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Batte…