FORD, LINCOLN

SSM 47814

2019-02-19 · NHTSA 10155571, 10156883

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

Manufacturer summary

Original wording in English

Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.

Repeated filings are grouped only when make, bulletin number, publication date and complete summary agree. Original record numbers are retained. Older publications remain available, and an explicit later version is shown when established. Pre-1994 vehicle associations are separated from default results; an unspecified year does not mean all model years apply.