TOYOTA

T-SB-0039-19

2019-04-05 · NHTSA 10159697

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

Manufacturer summary

Original wording in English

TSB: Some 2019 model year RAV4, RAV4 Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ? Entune? fails to download ? Bluetooth® is unable to automatically connect after key cycle ? XM antenna disconnection history Diagnostic Trouble Code (DTC) B15FE ? No outgoing voice during phone calls when using Apple CarPlay® ? Incoming calls incorrectly shown on the multi-information display (MID) when using Apple CarPlay® ? CAN networking DTC B1321 ? Volume inoperative after using Siri® ? Unable to adjust the treble audio setting ? Song information flickering ? Unable to select XM music genre by voice recognition ? Noise when hanging up call on handset ? Transferred contacts do not match the number of handset contacts ? XM sound slow to start ? Abnormal Entune? and Scout Operation. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

Repeated filings are grouped only when make, bulletin number, publication date and complete summary agree. Original record numbers are retained. Older publications remain available, and an explicit later version is shown when established. Pre-1994 vehicle associations are separated from default results; an unspecified year does not mean all model years apply.