CHRYSLER
68249986A
2015-11-18 · NHTSA 10159890
A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
Manufacturer summary
Original wording in English
Part Description: MY16 RA3 & RA4 Replacement Radios Issue Description: Issue 1:~ All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wirele ss network provider in order for Uconnect Apps to work properly. Issue 2:~ The MY16 RA3 and RA4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
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