SUBARU

15-251-19R

2019-11-18 · NHTSA 10168637

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

Manufacturer summary

Original wording in English

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: • When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. • The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. • The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM."

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