MAZDA

SSPD9 Dlr Ltr

2025-08-21 · NHTSA 11022765

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

Manufacturer summary

Original wording in English

Subject: Notification of Warranty Extension Program - Special Service Program (SSP) D9 2024 CX-90 and 2025 CX-70, SKYACTIV-G 2.5 PHEV – Water Heater Malfunction Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the water heater concern on certain MY2024 CX-90 PHEV and MY2025 CX-70 PHEV vehicles that are equipped with the suspected water heater. The warranty coverage for an applicable repair has been extended to 8 years (96 months) from the original warranty start date, with no mileage limitation. Concern Outline: On certain subject vehicles, while warming up the cabin after starting the vehicle in EV mode, the nichrome wire in the water heater may break or a decrease in insulation resistance may be detected, causing the concerns described below: 1) The heater does not work properly. 2) The hybrid system warning light may turn on and the DTC P0AA6:00 may be stored in memory. - P0AA6:00 – High voltage insulation malfunction: Decrease in vehicle insulation resistance. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair the vehicle under this Special Service Program.

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