CADILLAC · 2020-05-06
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and "Reduced Propulsion" messages on the Driver Information Center. Technician may find Diagnostic Trouble Codes a P0AB9 and P0AC4. Technician should not clear any Diagnostic Trouble Codes and ensure Global Diagnostic System 2 is up to date. Technician will need to use Global Diagnostic System 2 and check all modules for Diagnostic Trouble Codes. Now use Global Diagnostic System 2 to create freeze frame data from Hybrid Powertrain Control Module and the Engine Control Module and save a report. Technician will need to verify that the vehicle had not been run very low or out of fuel. Also verify the…