U3033 · Manufacturer communications

JEEP · 2026-04-23

Security Gateway Module (SGW) Software Update The following software enhancements are available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline. This bulletin involves inspecting and possibly updating the SGW to the latest software level in the case that the FOTA did not function.

JEEP · 2025-11-21

Security Gateway Module (SGW) Software Update he following software enhancements are available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline This bulletin involves **inspecting and possibly** flashing the SGW to the latest software level in the case that the FOTA did not function.

JEEP · 2025-11-21

Security Gateway Module (SGW) Software Update he following software enhancements are available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline This bulletin involves **inspecting and possibly** flashing the SGW to the latest software level in the case that the FOTA did not function.

JEEP · 2025-10-29

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● Connectivity services will not work - including WIFI setup, Alexa, live traffic etc. Level 2 Plus functionality also affected/not enabling. ● SGW not responding to diagnostic and showing offline. ● Wifi cannot be setup. The following software enhancements are also available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA…

DODGE · 2025-10-25

Security Gateway Module (SGW) Software UpdateCustomers must comment on the following: The following software enhancements are available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline This bulletin involves flashing the SGW to the latest software level in the case that the…

JEEP · 2025-10-24

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● Connectivity services will not work - including WIFI setup, Alexa, live traffic etc. Level 2 Plus functionality also affected/not enabling. ● SGW not responding to diagnostic and showing offline. The following software enhancements are also available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA events are not being…

JEEP · 2025-10-24

Security Gateway Module (SGW) Software Update The following software enhancements are available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline. This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

JEEP · 2025-10-24

Security Gateway Module (SGW) Software Update he following software enhancements are available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline. This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

DODGE · 2025-10-24

Security Gateway Module (SGW) Software Update The following software enhancements are available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

DODGE · 2025-10-24

Security Gateway Module (SGW) Software Update he following software enhancements are available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

JEEP · 2025-10-22

Security Gateway Module (SGW) Software Update Customers may experience **one or more of **the following: ● **Connectivity services will not work - including WIFI setup, Alexa, live traffic etc. Level 2 Plus functionality also affected/not enabling. ● SGW not responding to diagnostic and showing offline.** ● Wifi cannot be setup. The following software enhancements are also available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and **U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure** are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR…

RAM · 2025-10-21

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA appears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL)

RAM · 2025-10-18

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).

RAM · 2025-10-18

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).

RAM · 2025-10-18

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).

RAM · 2025-10-18

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).

RAM · 2025-10-18

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).

RAM · 2025-10-18

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).

RAM · 2025-10-18

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).

RAM · 2025-10-18

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).

RAM · 2025-10-17

1. SGW DTC - U3033-00 and/or U3033-01 Active or store and cannot clear. If the security gateway module has set the security module certificate missing or invalid DTC (U3033-00 or U3033-01), it is being set erroneously. This DTC does not have any customer related symptoms affecting a vehicles operation. No service repairs and or parts replacements should be attempted for this specific DTC, the DTC will always appear as active. SOL released for this DTC : S2508000014 2. SGW not responding to diagnostic and showing offline in CDA/witech. TSB release to address above concern. 08-322-25, 08-323-25, 08-324-25, 08-325-25, 08-326-25, 08-327-25, 08-328-25, 08-329-25

JEEP · 2025-10-15

Security Gateway Module (SGW) Software Update he following software enhancements are available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline. This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

RAM · 2025-10-11

Security Gateway Module (SGW) Firmware Over The Air (FOTA) Update Customers may experience the following: ● Wifi cannot be setup. The following software enhancements are also available: ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will…

JEEP · 2025-10-08

Security Gateway Module (SGW) Software Update *The following software enhancements are available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline.* This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

JEEP · 2025-10-08

Security Gateway Module (SGW) Software Update *The following software enhancements are available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline.* This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

RAM · 2025-10-08

Flash: Security Gateway Module (SGW) Update Customers may experience the following: ● Wi-Fi cannot be setup. The following software enhancements are also available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline. This bulletin involves inspecting and possibly updating the SGW with the latest available software.

RAM · 2025-10-07

Not applicable to vehicles built for US market. Security Gateway Module (SGW) Software Update *The following software enhancements are available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline.* This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

RAM · 2025-10-03

Flash: Security Gateway Module (SGW) Update Customers may experience the following: ● Wi-Fi cannot be setup. **The following software enhancements are also available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline.** This bulletin involves inspecting and possibly updating the SGW with the latest available software.

RAM · 2025-09-27

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

RAM · 2025-09-27

Security Gateway Module (SGW) Software Update Customers may experience one or more of the following: ● SGW module is not responding to diagnostics and showing offline. ● If message for FOTA apprears, then a manual flash is required for SGW update. ● Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.