C0396 · Herstellerinformationen

CADILLAC, CHEVROLET, GMC · 2018-08-14

This Preliminary Information communication provides information to the technician about vehicles that have a “Service 4WD Message” displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.

CADILLAC, CHEVROLET, GMC · 2016-08-29

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A “SERVICE 4WD MESSAGE” DISPLAYED IN THE DRIVER INFORMATION CENTER. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES C0392 OR C0396. TECHNICIAN SHOULD CHECK THE TERMINAL TENSION ON THE TRANSFER CASE CONTROL MODULE X1 CONNECTOR. TECHNICIAN SHOULD REPAIR ANY TERMINAL THAT HAVE POOR TERMINAL TENSION.

CADILLAC, CHEVROLET, GMC · 2015-06-25

This Preliminary Information communication provides information to the technician about vehicles that have a ?Service 4WD Message? displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.

CADILLAC, CHEVROLET, GMC · 2015-04-28

This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. For vehicles with Regular Production Option Code NQH and NQ6 with other transfer case Diagnostic Trouble Codes. If the vehicle had a Diagnostic Trouble Code C0398 in the transfer case control module stored with any…

CADILLAC, CHEVROLET, GMC · 2015-03-27

This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. For vehicles with Regular Production Option Code NQH and NQ6 with other transfer case Diagnostic Trouble Codes. If the vehicle had a Diagnostic Trouble Code C0398 in the transfer case control module stored with any…

CADILLAC, CHEVROLET, GMC · 2015-03-20

This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. For vehicles with Regular Production Option Code NQH and NQ6 with other transfer case Diagnostic Trouble Codes. If the vehicle had a Diagnostic Trouble Code C0398 in the transfer case control module stored with any…

CADILLAC, CHEVROLET, GMC · 2015-02-25

This Preliminary Information communication provides information to the technician about vehicles that may have Service 4WD message in the Driver Information Center. During inspection technician may find Diagnostic Trouble Code C0398 or C0326 stored in the Transfer Case Control Module. If the vehicle has Regular Production Option Code NP0 and only has diagnostic trouble code C0398 stored in the Transfer Case Control Module, then use Service Programming System to update the Transfer Case Control Module. When working with vehicles equipped NHQ and NQ6 and setting Diagnostic Trouble Code C0398 when operated in areas where the ambient temperature is below 32 Fahrenheit (0 Celsius) use Global Diagnostic System 2 to review the freeze frame failure records, record all findings and Diagnostic…

CHEVROLET, GMC · 2013-02-21

This Preliminary Information communication provides information to the technician about vehicles that have a service 4 wheel drive message displayed in the driver?s information center. Technician will find Diagnostic Trouble Code C0306, C0321, C0398, C0396, and C0569. Technician should inspect the terminal at X109 and X3 for proper tension, crimp, fully seated and overall condition.

CHEVROLET, GMC · 2013-01-25

This Preliminary Information communication provides information to the technician about vehicles that have a service 4 wheel drive message displayed in the driver's information center. Technician will find Diagnostic Trouble Code C0306, C0321, C0387, C0398, C0396, and C0569. Technician should inspect the terminal at X109 and X3 for proper tension, crimp, fully seated and overall condition.

CHEVROLET, GMC · 2012-12-12

This Preliminary Information communication provides information to the technician about vehicles that have a service 4 wheel drive message displayed in the driver's information center. Technician will find Diagnostic Trouble Code C0306, C0321, C0387, C0398, C0396, and C0569. Technician should inspect the terminals at connectors X109 and X3 of the transfer case control module for proper tension, crimp, fully seated and overall condition.