JEEP

08-336-25 REV. A

2025-10-22 · NHTSA 11024551

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Resumen del fabricante

Texto original en inglés

Security Gateway Module (SGW) Software Update Customers may experience **one or more of **the following: ● **Connectivity services will not work - including WIFI setup, Alexa, live traffic etc. Level 2 Plus functionality also affected/not enabling. ● SGW not responding to diagnostic and showing offline.** ● Wifi cannot be setup. The following software enhancements are also available: ● Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid and **U3033-01 - Control Module Security Certificate Missing/Invalid - General Electrical Failure** are both active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). ● If a Firmware Over The Air (FOTA) message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW module is not responding to diagnostics and is showing offline. This bulletin involves **inspecting and possibly** flashing the SGW to the latest software level in the case that the FOTA did not function

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