B108E · निर्माता की तकनीकी जानकारी

FORD · 2023-06-21

Some 2023 F-Super Duty vehicles equipped with a 12.3 inch IPC display may experience a blank IPC screen. Diagnostic trouble code (DTC) B108E may also be present. This may be due to a faulted graphics interface processor (GIP) in the IPC module. If a vehicle exhibits this condition, use the Ford Diagnostic and Repair System (FDRS) to determine if the GIP is communicating. To confirm GIP communication, start a session with the vehicle using FDRS. From the Vehicle Info tab, select IPC. Under Module Details, if device identification (DID) F120 indicates Null, the GIP is faulted, and the IPC module (base part number: 10849) requires replacement. Do not replace the IPC display for this condition. For claiming, use causal part 10849 and M-time.

MAZDA · 2023-01-12

Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.

MAZDA · 2023-01-03

Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.

MAZDA · 2022-11-22

Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White dots

MAZDA · 2022-11-21

Some vehicles may exhibit the following symptoms: - Center display touchscreen operates by itself (Ghost Touch). This is due to high-temperature and humidity, the touch panel sensor causes a chemical reaction, which causes the touch sensors to corrode, resulting in the screen scrolling without operations. - The film of the center display may be peeled off. This is due to insufficient adhesive thickness, the layers in the touch panel deteriorate over time, resulting in peeling off of the film surface (As a result, DTC B108E:04 may be stored).

MAZDA · 2022-11-21

Some vehicles may exhibit a malfunction where the touch screen operates by itself (ghost touch). An example ghost touch would be the map on the center display scrolls without touching it. This is caused by heat expansion and contraction of the center display deforming and loosening the touch panel, resulting in an increased wire resistance (As a result, DTC B108E:04 may be stored). To eliminate this concern, a protection film has been added in the touch panel to prevent deformation.

MAZDA · 2022-11-21

Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get into the scratches on the film and cause the film to start peeling (As a result, DTC B108E:04 may be stored). To eliminate this concern, the anti-reflective film has been modified to reduce scratches during cleaning. - The map on the center display may scroll by itself without operating the map (ghost touch). The thermal expansion and contraction of the touch panel may cause a deformation. Loosening of the touch panel resulting in increased wire resistance may be causing the map malfunction (As a result, DTC B108E:04 may be stored). To eliminate this…

CADILLAC, CHEVROLET, GMC · 2022-09-26

This Preliminary information communicates some customer may comment the headlights are on during daylight conditions with DTC B108E set. Dealers are to reprogram the BCM with updated calibrations to correct this issue.

CADILLAC, CHEVROLET, GMC · 2022-09-23

This Preliminary information communicates some customer may comment the headlights are on during daylight conditions with DTC B108E set. Dealers are to reprogram the BCM with updated calibrations to correct this issue.

FORD · 2022-08-03

Some 2021-2022 Mustang Mach-E, 2022 Expedition/F-150 Lightning vehicles equipped with the 15.5 inch center display screen may experience a blank or inoperative screen with an accessory protocol interface module (APIM) diagnostic trouble code (DTC) B108E:01 present. A touch-beep may be heard when pressing the center display screen in screen region where a soft button is expected to be displayed even though nothing is displayed on the center display screen. This concern may be intermittent and resetting the SYNC module (APIM) may temporarily restore screen function. To correct this condition, follow the Workshop Manual Section 415-00 to replace the 15.5 inch center display screen. For claiming, use base part 10D885 and the applicable labor operations of Section 10 of the Service Labor Time…

FORD · 2022-06-16

Some 2021-2022 Mustang Mach-E vehicles may experience a blank or inoperative information and entertainment screen with an accessory protocol interface module (APIM) diagnostic trouble code (DTC) B108E:01 present. A touch-beep may be heard when pressing the touchscreen in screen region where a soft button is expected to be displayed even though nothing is displayed on the touchscreen. To correct this condition, follow the Workshop Manual Section 415-00 to replace the 15.5 inch display. For claiming, use base part # 10D885 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.

FORD, LINCOLN · 2016-09-02

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to Workshop Manual, Section 415-00 for further diagnostics. The SYNC version can be confirmed via OASIS.

FORD, LINCOLN · 2016-05-09

SYNC 3 ACCESSORY PROTOCOL INTERFACE MODULE (APIM) DTCS U3000 OR B108E OR U1A00

FORD, LINCOLN · 2015-07-01

FORD/LINCOLN: SOME VEHICLES ARE EXPERIENCING MALFUNCTION OF SYNC 3 ACCESSORY INTERFACE PROTOCOL MODULE (APIM) DIAGNOSTIC CODE U3000 OR B108E. MODEL 2016 ESCAPE. MKC. *PE