MERCEDES-BENZ, MERCEDES-MAYBACH

LI82.85-P-078473

2024-10-03 · NHTSA 11008880

掲載車両は調査の手がかりです。エンジン、製造期間、ソフトウェア条件はメーカー資料で確認してください。

メーカー概要

英語の原文

Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is active or active+saved. In vehicles with "N112/9 - control unit for telematics services (HERMES)": • The message "SOS - service not activated" permanently lights up in the instrument cluster AND the actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). • In the control unit log of the "N112/9 - control unit for telematics services (HERMES)", the registration error "CEP Invalid VIN/UniqueID combination" is displayed. In vehicles with "N112/2 - control unit for telematics services (RAMSES)": • The actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). • In the control unit log of the "N112/2 - control unit for telematics services (RAMSES)", the registration error "CEP_ VIN_UNIQUEID_INVALID" is displayed. The emergency call is not impaired. Cause In the event of a control unit replacement, sporadic problems in the back end could result in data from the new control unit not being updated in the back end system. Remedy Please create a TIPS case. In some cases, the problem rectifies itself on its own after a little while.

メーカー、番号、発行日、全文概要が一致した登録だけをまとめ、元番号を残します。古い資料も保持し、明示的に確認できた後続版を表示します。1994年以前の車両との関連は通常結果から分離します。年式未記載は全年式への適用を意味しません。