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MAZDA

SA-012-26a

2026-03-04 · NHTSA 11030631

목록의 차량은 조사 단서입니다. 제조사 자료에서 엔진, 생산 기간, 소프트웨어 조건을 확인하세요.

제조사 요약

영어 원문

This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 02/26/2026 DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. Connected Vehicle Remote functions may fail. The following DTC's may be stored: B1252:87-8B:TCU - COMMUNICATION ERROR WITH CONNECTIVITY MASTER UNIT (CMU) U0198:00-03:CMU - COMMUNICATION ERROR WITH EMERGENCY CALL UNIT/TELEMATICS COMMUNICATION UNIT REPAIR PROCEDURE 1. Verify the concern. 2. Check if any of the following DTCs are stored: B1252:87-8B:TCU - COMMUNICATION ERROR WITH CONNECTIVITY MASTER UNIT (CMU) U0198:00-03:CMU - COMMUNICATION ERROR WITH EMERGENCY CALL UNIT/TELEMATICS COMMUNICATION UNIT Are the following DTCs stored? YES: Proceed to next step. NO: This service information does not apply. Continue troubleshooting using MGSS. 3. Check for electrical devices in the vehicle such as a device connected to USB hub, Dash Cam, Insurance Device, FasTrak........ect. Are there any customer electrical devices in the vehicle? YES: Document customer device used, then go to the next step. NO: Go to the next step. 4. Check for a Navi SD Card. Is the vehicle equipped with a Navi SD Card? YES: Replace the Navi SD Card. NO: Go to next step. 5. Complete the Dealer Connected Vehicle Questionnaire. 6. Collect CMU log data. Go to Infotainment/TCU --> Collecting CMU Log Data --> CMU Log Data Retrieval Instructions 7. Collect TCU log data. Go to Infotainment/TCU --> TCU Log Data Retrieval Instructions --> CMU Log Data Retrieval Instructions 8. Contact Hotline for additional assistance. 9. Release the vehicle to the customer. NOTE: This concern is currently under investigation

NHTSA 제조사 자료 ↗

제조사, 번호, 발행일, 전체 요약이 같은 등록만 묶고 원래 번호를 보존합니다. 과거 자료도 유지하며 확인된 명시적 후속판만 표시합니다. 1994년 이전 관계는 기본 결과와 분리합니다. 연식 미기재는 모든 연식 적용이 아닙니다.