MAZDA

SA-015-26a

2026-03-25 · NHTSA 11030641

목록의 차량은 조사 단서입니다. 제조사 자료에서 엔진, 생산 기간, 소프트웨어 조건을 확인하세요.

제조사 요약

영어 원문

This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/26 03/13/26 DESCRIPTION Index Intermittent Globe with a slash icon • Beep sound near the SOS button and SOS button amber or red LED • Instrument Cluster Master Warning Light illuminated • The center display screen is blank • No data plan message • DTC U2701:89 Some customers may experience the following: 1. Intermittent Globe with a slash icon. The Globe with Slash icon indicates that communication between the Cockpit Domain Controller (CDC) and the Data Communication Module (DCM) has not yet been completed. This communication may take up to 90 seconds to complete. During this time, some Mazda Connect 3 functions, such as Google Assistant, will not be available. ○ Once communication is complete, the Globe with Slash icon will be replaced by the reception icon, as shown below. Recovery The system may recover on its own: After several minutes of driving. • After Ignition OFF, close doors/trunk/liftgate/hood and wait approximately 3 minutes to put the vehicle in sleep mode, then turn ignition back ON. Sleep mode can be confirmed by monitoring USB-C port LED's. LED's are off when in sleep mode. REPAIR PROCEDURE If the Recovery procedure above does not resolve the issue, perform the following: 1. Disconnect the 12V battery. 2. Wait about 1 minute. 3. Reconnect the 12V battery and retest. Inform the customer that Mazda is aware of the condition and is working on a resolution. Vehicle driving operation is not affected during these conditions. No repairs or component repalcements should be attempted at this time. Vehicle may be released to the customer.

제조사, 번호, 발행일, 전체 요약이 같은 등록만 묶고 원래 번호를 보존합니다. 과거 자료도 유지하며 확인된 명시적 후속판만 표시합니다. 1994년 이전 관계는 기본 결과와 분리합니다. 연식 미기재는 모든 연식 적용이 아닙니다.