MERCEDES-BENZ, MERCEDES-MAYBACH

LI82.85-P-078473

2024-10-03 · NHTSA 11008880

车型关联可作为查阅线索；具体发动机、生产范围和软件条件请核对厂商资料。

厂商摘要

以下为英文原文

Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is active or active+saved. In vehicles with "N112/9 - control unit for telematics services (HERMES)": • The message "SOS - service not activated" permanently lights up in the instrument cluster AND the actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). • In the control unit log of the "N112/9 - control unit for telematics services (HERMES)", the registration error "CEP Invalid VIN/UniqueID combination" is displayed. In vehicles with "N112/2 - control unit for telematics services (RAMSES)": • The actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). • In the control unit log of the "N112/2 - control unit for telematics services (RAMSES)", the registration error "CEP_ VIN_UNIQUEID_INVALID" is displayed. The emergency call is not impaired. Cause In the event of a control unit replacement, sporadic problems in the back end could result in data from the new control unit not being updated in the back end system. Remedy Please create a TIPS case. In some cases, the problem rectifies itself on its own after a little while.

仅当厂商、通报编号、发布日期和完整摘要一致时，重复登记才会合并展示，原始编号仍予保留。旧资料继续供查阅；确认明确替代关系后才标示后续版本。1994 年以前的车辆关联与默认结果分开显示；未注明年款不等于适用于所有年款。