MAZDA

SA-015-26a

2026-03-25 · NHTSA 11030641

车型关联可作为查阅线索；具体发动机、生产范围和软件条件请核对厂商资料。

厂商摘要

以下为英文原文

This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/26 03/13/26 DESCRIPTION Index Intermittent Globe with a slash icon • Beep sound near the SOS button and SOS button amber or red LED • Instrument Cluster Master Warning Light illuminated • The center display screen is blank • No data plan message • DTC U2701:89 Some customers may experience the following: 1. Intermittent Globe with a slash icon. The Globe with Slash icon indicates that communication between the Cockpit Domain Controller (CDC) and the Data Communication Module (DCM) has not yet been completed. This communication may take up to 90 seconds to complete. During this time, some Mazda Connect 3 functions, such as Google Assistant, will not be available. ○ Once communication is complete, the Globe with Slash icon will be replaced by the reception icon, as shown below. Recovery The system may recover on its own: After several minutes of driving. • After Ignition OFF, close doors/trunk/liftgate/hood and wait approximately 3 minutes to put the vehicle in sleep mode, then turn ignition back ON. Sleep mode can be confirmed by monitoring USB-C port LED's. LED's are off when in sleep mode. REPAIR PROCEDURE If the Recovery procedure above does not resolve the issue, perform the following: 1. Disconnect the 12V battery. 2. Wait about 1 minute. 3. Reconnect the 12V battery and retest. Inform the customer that Mazda is aware of the condition and is working on a resolution. Vehicle driving operation is not affected during these conditions. No repairs or component repalcements should be attempted at this time. Vehicle may be released to the customer.

仅当厂商、通报编号、发布日期和完整摘要一致时，重复登记才会合并展示，原始编号仍予保留。旧资料继续供查阅；确认明确替代关系后才标示后续版本。1994 年以前的车辆关联与默认结果分开显示；未注明年款不等于适用于所有年款。