MERCEDES-BENZ, MERCEDES-MAYBACH

LI82.85-P-078473

2024-11-20 · NHTSA 11010755

車型關聯可作查閱線索；引擎、生產範圍與軟體條件請核對原廠資料。

原廠摘要

以下為英文原文

Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is active or active+saved. In vehicles with "N112/9 - control unit for telematics services (HERMES)": • The message "SOS - service not activated" permanently lights up in the instrument cluster AND the actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). • In the control unit log of the "N112/9 - control unit for telematics services (HERMES)", the registration error "CEP Invalid VIN/UniqueID combination" is displayed. In vehicles with "N112/2 - control unit for telematics services (RAMSES)": • The actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). • In the control unit log of the "N112/2 - control unit for telematics services (RAMSES)", the registration error "CEP_ VIN_UNIQUEID_INVALID" is displayed. The emergency call is not impaired. Cause In the event of a control unit replacement, sporadic problems in the back end could result in data from the new control unit not being updated in the back end system. Remedy Please create a TIPS case. In some cases, the problem rectifies itself on its own after a little while.

僅在原廠、通報編號、發布日期和完整摘要一致時，才合併重複登錄，並保留原始編號。舊資料仍可查閱；確認明確取代關係後才標示後續版本。1994 年以前的車輛關聯與預設結果分開顯示；未註明年式不等於所有年式適用。