P33E8 · Manufacturer communications

BENTLEY · 2023-12-18

Charging starts and stops when using a high voltage charging unit - DTC P33E800 is evident within 00C6. Customer statement / workshop findings: - When using a high voltage charging unit to charge the high voltage battery, charging starts and is then interrupted/stops Workshop findings The following DTC is also evident: - P33E800: Charge socket A, charge connector lock mechanical malfunction - passive/sporadic.

BENTLEY · 2023-07-07

Charging starts and stops when using a public charging unit. Customer statement: - When using a public charging unit to charge the high voltage battery, charging starts and is then interrupted/stops Workshop findings The following DTC is also evident: - P33E800: Charge socket A, charge connector lock mechanical malfunction passive/sporadic Measure: 1) Referring to Rep.Gr 93 - Carry out an Inspection and classification of the Hybrid battery unit AX1. 2) Check the operation of the charging system using the customers and the retailers own charging equipment 3) Run a full diagnostic log and check if the DTC within the Technical background section are evident.

BENTLEY · 2022-03-23

Charging starts and stops when using a public charging unit. Customer statement / workshop findings: When using a public charging unit to charge the high voltage battery, charging starts and is then interrupted/stops Workshop findings The following DTC is also evident: P33E800: Charge socket A, charge connector lock mechanical malfunction passive/sporadic. Measure: 1) Referring to Rep.Gr 93 - Carry out an Inspection and classification of the Hybrid battery unit AX1 VERY IMPORTANT: In the event that the classification result of the battery is Normal the operative should conduct the remaining steps of this TPI from step 2 However If the classification result of the battery is either Danger or Warning then move the car to the quarantine area and raise a DISS immediately, the operative MUST…