U11E9 · Manufacturer communications

RAM · 2026-04-21

Loss Of Cabin Heating Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0615 - Lost Communication With Engine Coolant Bypass Valve "A". ● U11E9 - Lost Communication With AGS. Customer may also comment on the following: ● Loss of cabin heating This bulletin involves applying grease to the 3 way valves wire harness connector or, if necessary, the replacement of both the wire harness and the 3 way valve

CHRYSLER · 2023-08-25

Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso

CHRYSLER, DODGE · 2023-04-26

Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

JEEP · 2022-12-06

U11E9 Lost Communication with AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

CHRYSLER · 2022-09-21

Water Intrusion and Corrosion in Connector XY101A This bulletin involves using zip ties and vinyl tape to reseal G917a. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set: U11E9 - Lost Communication With AGS. P0070-15 - Ambient Air Temperature Sensor Circuit-Circuit Short To Battery Or Open. P0070-11 - Ambient Air Temperature Sensor Circuit-Circuit Short To Ground. P0073 - Ambient Air Temperature Sensor Circuit High.

CHRYSLER · 2022-09-17

Water Intrusion and Corrosion in Connector XY101A This bulletin involves using zip ties and vinyl tape to reseal G917a. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set: U11E9 - Lost Communication With AGS. P0070-15 - Ambient Air Temperature Sensor Circuit-Circuit Short To Battery Or Open. P0070-11 - Ambient Air Temperature Sensor Circuit-Circuit Short To Ground. P0073 - Ambient Air Temperature Sensor Circuit High.

RAM · 2022-08-20

Check Engine Lamp (CEL) On, Diagnostic Trouble Code (DTC) U11E9 Lost Communication with Active Grill Shutter (AGS)

CHRYSLER · 2022-03-30

Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

CHRYSLER · 2022-03-30

Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

JEEP · 2021-08-18

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

JEEP · 2021-08-18

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

CHRYSLER · 2021-07-21

GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

CHRYSLER · 2021-07-21

GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

CHRYSLER · 2021-06-30

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

CHRYSLER · 2021-06-30

U11E9 Lost Communication With AGS Active Grille Shutter, Malfunction Indicator Lamp MIL Illuminated

CHRYSLER · 2021-06-16

CEL (Check Engine Lamp) Comes On, U11E9 Lost Communication With AGS (Active Grill Shutter), Vehicle Not Equipped With MDX Sales Code

CHRYSLER · 2021-06-16

CEL Check Engine Lamp Comes On, U11E9 Lost Communication With AGS Active Grill Shutter, Vehicle Not Equipped With MDX Sales Code

CHRYSLER · 2020-12-16

WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at the XY101 Connector please contact Bryon Matthews at 810 569-7452 to set up part return for analysis. If no response in 15 minutes, proceed with repair. Order connector repair kit 68497543AA Dash Side (If excessive corrosion is found, the entire harness may need replacement. The PN depends on the content of the vehicle.)

JEEP · 2020-10-20

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

JEEP · 2020-10-20

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

CHRYSLER · 2020-09-16

WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at the XY101 Connector: 1. Order connector repair kits as appropriate (meaning no corrosion at other connectors) repair connectors using the following kits: 68500834AA Fascia side (Available by Q4 2020) 68497543AA Dash Side (If excessive corrosion is found, the entire harness may need replacement) 2.Please contact FCA Redacted Content to return BOTH the female and male side of the XY101 together. If no response in 15 minutes, proceed with repair.

JEEP · 2020-09-10

(Revision A) U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

CHRYSLER · 2020-09-02

(Revision A) Active Grill Shutter (AGS) Replacement, DTC U11E9 Loss of Communication With AGS

CHRYSLER · 2020-08-27

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

JEEP · 2020-08-27

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

CHRYSLER · 2020-08-19

WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at XY101 Connector: 1. Order connector repair kits as appropriate. Meaning: no corrosion at other connectors, repair connectors using kits: 68500834AA Fascia side 68497543AA Dash Side - If more corrosion you need the whole harness. 2. Return BOTH the female and male side of the XY101 together, please. 3. Call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

CHRYSLER · 2016-07-20

Active Grill Shutter (AGS) For 2017 RU vehicles ONLY;~ Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.

CHRYSLER · 2016-07-06

Water Intrusion In Dash To Front Fascia In-Line Connector This bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. The customer may describe the front fog lamps flicker or experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): · U11E9 - Lost Communication With AGS.

CHRYSLER, JEEP · 2016-06-01

Active Grill Shutter (AGS): This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles. Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494 2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.~

CHRYSLER, JEEP · 2016-03-16

Active Grill Shutter (AGS) This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles. Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Stephen Koch at cell (248) 379-1220 or email (spk10@chrysler.com). If he does not respond within 15 minutes, please proceed with replacing AGS.