P0E5F · Communications du constructeur

MERCEDES-BENZ, MERCEDES-MAYBACH · 2024-05-29

Complaint • Red display in the Charging indicator status in MBUX during AC Charging. • Error message in Mercedes Me App. • Fault code P0E5F97 exists in N83 (AC charger for high-voltage battery (SG-LG)) Cause The message/indicator status appears when the vehicle is parked outside, under direct sunlight or in higher temperature regions. Remedy • Not an error. Vehicle charging continues and does not abort. Charging power might be reduced temporarily until the temperature comes within threshold. • Do not replace any components. • Please inform the customer: Park the vehicle in the shade during charging where the outside temperature is lower.

FORD · 2023-08-16

Some 2021-2023 Mustang Mach-E vehicles may exhibit an exterior charge status indicator blinking red with diagnostic trouble code (DTC) P0E5F stored in the secondary on-board diagnostic control module A (SOBDM) and the high voltage battery cannot be charged using a 48-amp AC level 2 charger. The vehicle may also exhibit in the next key cycle a Service Soon message in the instrument panel cluster (IPC) and a FordPass warning message. This may be due to an excessive charge port temperature. The concern may not be present when using a 32-amp or lower AC level 2 charger. To correct this condition, remove and replace the charge port. Refer to Workshop Manual (WSM) Section, 414-03B. For claiming, use causal part 14A303 and applicable labor times in Section 10 of the Service Labor Time Standards…