U2402 · Communications du constructeur

FORD · 2023-06-22

Some 2023 F-150 non-Lightning vehicles built on or before 28-Feb-2023 at Kansas City Assembly Plant or built on or before 07-Mar-2023 at Dearborn Truck Plant may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit module (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the GWM. To correct the condition, follow the Service Procedure to update the GWM to the latest software level via a coordinated flash.

FORD · 2023-04-12

Some 2023 F-150 non-Lightning vehicles built on or before 28-Feb-2023 at Kansas City Assembly Plant or built on or before 07-Mar-2023 at Dearborn Truck Plant may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the GWM. To correct the condition, follow the Service Procedure to update the GWM to the latest software level via a coordinated flash.

FORD · 2023-03-31

Some 2023 Bronco vehicles built on or before 16-Mar-2023 may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the GWM. To correct the condition, follow the Service Procedure to update the GWM to the latest software level via a coordinated flash.

FORD · 2023-03-29

Certain 2023 Model Year F-150 Lightning Gateway Module Programing In all of the affected vehicles, the Gateway Module (GWM) may lose internet connection. This may cause the vehicle to experience an inoperative FordPass application (inability to review the vehicle's state of charge, inoperative remote start and/or inoperative remote lock and unlock). This may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM).

FORD · 2023-03-29

Some 2023 F-150 Lightning vehicles built on or before 22-Dec-2022 and 2023 F-150 vehicles built on or before 28-Feb-2023 at Kansas City Assembly Plant or built on or before 07-Mar-2023 at Dearborn Truck Plant may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the GWM. To correct the condition, follow the Service Procedure to update the GWM to the latest software level via a coordinated flash.

FORD · 2023-03-17

Some 2023 Bronco vehicles may experience inoperative remote start and/or remote lock and unlock through FordPass. Diagnostic trouble codes (DTCs) U0146:09 may be stored in the telematics control unit (TCU), and U2402:00 and/or U2402:92 may be stored in the gateway module (GWM). Inform the customer they can continue to drive the vehicle. A solution is planned for deployment via Ford Power-Up software updates delivered over-the-air (OTA) beginning April 2023. Software will update automatically on vehicles connected to FordPass. Monitor OASIS for additional updates. Schedule an appointment in April 2023 for customers that are not connected to FordPass once the repair is available.

FORD · 2023-03-10

Some 2023 F-150 vehicles built on or before 28-Feb-2023 at Kansas City Assembly Plant or 07-Mar-2023 at Dearborn Truck Plant, 2023 F-150 Lightning vehicles built on or before 13-Dec-2022, and 2023 Bronco vehicles may experience inoperative remote start and/or remote lock and unlock through FordPass. Diagnostic trouble codes (DTCs) U0146:09 may be stored in the telematics control unit (TCU), and U2402:00 and/or U2402:92 may be stored in the gateway module (GWM). Inform the customer they can continue to drive the vehicle. A solution is planned for deployment via Ford Power-Up software updates delivered over-the-air (OTA) beginning April 2023. Software will update automatically on vehicles connected to FordPass. Monitor OASIS for additional updates. Schedule an appointment in April 2023 for…

FORD · 2023-02-27

Some 2023 F-150/Bronco customers may experience inoperative remote start and/or remote lock and unlock through the FordPass application. Diagnostic trouble codes (DTCs) U0146:09 may be stored in the telematics control unit (TCU), and U2402:00 and/or U2402:92 may be stored in the gateway module (GWM). Inform the customer they can continue to drive the vehicle. A solution is planned for deployment via Ford Power-Up software updates delivered over-the-air (OTA) beginning June 2023. Software will update automatically on vehicles connected to FordPass. Monitor OASIS for additional information. Schedule a service appointment in late June 2023 for customers that are not connected to FordPass once the repair becomes available.

FORD · 2023-02-13

Some 2023 F-150 Lightning vehicles built on or before 13-Dec-2022 may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the TCU. To correct the condition, follow the Service Procedure to update the TCU to the latest software level via a coordinated flash.

FORD · 2023-01-16

Some 2022 F-150 vehicles built on 04-Aug-2022 and through 20-Sep-2022 at Dearborn Truck Plant (DTP) may exhibit inoperative FordPass activation, a Feature Unavailable error message when trying to activate the vehicle from FordPass, a telematics control unit (TCU) not responding to network test while using the Ford Diagnosis and Repair System (FDRS), diagnostic trouble codes (DTCs) U2402:00 and U2402:92 stored in the gateway module (GWM), and U0198:00 stored in the accessory protocol interface module (APIM). This may be due to absence of TCU. Check for TCU presence and if missing, install TCU and perform programmable module installation (PMI) using the latest software level of FDRS. For claiming, use causal part number 14F546 and applicable labor times from Section 10 of the Service Labor…

FORD · 2023-01-09

Some 2022 F-150 vehicles built on 04-Aug-2022 and through 20-Sep-2022 at Dearborn Truck Plant (DTP) may exhibit inoperative FordPass activation, a FEATURE UNAVAILABLE error message when trying to activate the vehicle from FordPass, a TCU not responding to Network test while using the Ford Diagnosis and Repair System (FDRS), Diagnostic Trouble Codes (DTCs) U2402:00 and U2402:92 stored in the Gateway Module (GWM), and U0198:00 stored in the Accessory Protocol Interface Module (APIM). This may be due to absence of TCU. Check for TCU presence and if missing, install TCU and perform Programmable Module Installation (PMI) using the latest software level of FDRS. For claiming, use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS)…