U3000 · Communications du constructeur

FORD · 2023-12-05

This article supersedes TSB 23-2326 to remove a DTC from the Issue and Action. Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to the software in the OBCC. To correct the condition, follow the Service Procedure to reprogram the OBCC.

MAZDA · 2023-11-20

Telematics Malfunction. Have the Vehicle Inspected error message. Master Warning light ON, DTC U3000:04 (Telematics communication unit internal malfunction) is stored.

MAZDA · 2023-11-14

In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.

FORD, LINCOLN · 2023-10-27

Some 2020-2023 Escape/2021-2023 Corsair equipped with 2.5L engine full hybrid electric vehicle (FHEV) and plug-in hybrid electric vehicle (PHEV) powertrain and 2022-2023 Maverick vehicles equipped with 2.5L engine FHEV powertrain may exhibit a condition where the 12V battery voltage is low or discharged with diagnostic trouble code (DTC) U3003:62 stored in the direct current/direct current converter control module (DC/DC). The vehicle may also exhibit DTC U3003:16 and/or U3000:04 stored in the DC/DC module. This may be due to an open in the 300 amp high-current fuse F4 located in the high-current battery junction box (BJB).

FORD · 2023-10-26

This article supersedes TSB 22-2496 to update the Title and production clean date. Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC.

FORD · 2023-09-01

Some 2021-2023 F-150 vehicles may exhibit an illuminated airbag indicator light that may be accompanied by diagnostic trouble codes (DTCs) U3000:41 and/or U3000:54 in the occupant classification system module (OCSM) and/or B00A0:09, B00A0:63, B00A0:64 and/or B00A0:68 in the restraints control module (RCM).

FORD · 2023-08-29

Some 2024 Mustang vehicles may exhibit a diagnostic trouble code (DTC) U3000:49 in the DSM with no symptoms present. This may be due to the DSM software. Replacement of the DSM will not resolve this concern. DTC U3000:49 can be cleared and ignored if the power seat functions are working properly and no other DTCs are present in the DSM. Engineering is currently working on a solution and software update is expected in Q1 2024. Continue to monitor OASIS for additional information.

FORD · 2023-08-28

Some 2021 F-150 vehicles may exhibit a lack of steering assist upon start-up along with a Steering Assist Fault message in the instrument panel cluster (IPC) with DTC U3001:68 and/or U3001:89 along with U3000:96 in the power steering control module (PSCM). This may be due to low battery voltage when attempting to start the vehicle. Power steering assist will be restored when battery voltage is at or above 12 volts and the DTCs are cleared. Replacement of the PSCM is not necessary. Flash the PSCM to the latest software level and clear the DTCs afterwards. Once cleared, cycle the ignition to verify normal system operation. If the DTCs return, refer to Workshop Manual Section 211-02 for normal diagnostics. For claiming, use causal part 3504 and applicable labor operations in Section 10 of…

FORD, LINCOLN · 2023-07-24

Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles built on or before 23-Mar-2022 may exhibit a hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine start-up with U3000 diagnostic trouble codes (DTCs) stored in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using FDRS tool. If the U3000 DTC returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in…

MAZDA · 2023-06-22

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA02_11046). Ver. 7000C0A-NA02_11046 fixes these software errors (bugs): • The system does not resume the play list after editing a play list for an USB audio device. • The screen does not show proper picture when receiving SiriusXM data. Ver. 7000C0A-NA02_11044 fixes these software errors (bugs): • Beep sounds every couple of minutes. • Language setting may not be accepted correctly. • When refusing the incoming call while playing audio tracks using the Apple CarPlay, the screen shows “Phone in use” message and it stops playing audio tracks. • The audio track may not pause when pressing the mute button. • The screen freezes when smartphone receives messages under…

MAZDA · 2023-06-13

TELEMATICS MALFUNCTION MESSAGE AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED

MAZDA · 2023-06-13

IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23)

CHEVROLET, GMC · 2023-06-08

This service bulletin provides repair information to correct a customer concern of Lane Keep Assist Unavailable / Adaptive Cruise Control Inop / Service Driver Assist Systems / Amber Front Collision Icon On / Dead Battery / No Crank / Front View Camera / Auto Start Stop Inop / Unable to Complete Camera Learn Stops At 94% /DTC U3000 44 49 54 and/or 57.

MAZDA · 2023-05-31

Telematics Malfunction. Have the Vehicle Inspected error message. Master Warning light ON. DTC U3000:04 (Telematics communication unit internal malfunction) is stored.

CHEVROLET, GMC · 2023-05-25

This service bulletin provides repair information to correct a customer concern of Lane Keep Assist Unavailable / Adaptive Cruise Control Inop / Service Driver Assist Systems / Amber Front Collision Icon On / Dead Battery / No Crank / Front View Camera / Auto Start Stop Inop / Unable to Complete Camera Learn Stops At 94% /DTC U3000 44 49 54 and/or 57.

FORD · 2023-05-24

Some 2023 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) U3000:41 in the ACM when a diagnostic self-test is performed. This may be due to an ACM software error. To correct the condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS) located under the SW Updates tab. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

FORD · 2023-05-22

Some 2021-2023 Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble code (DTC) U3000:49 stored in the image processing module A (IPMA) that will not clear and not be stored in the vehicle's history. DTCs C1001:31 and/or U3000:89 may be stored in the IPMA, but may have recently been cleared and stored in the vehicle's history. This may be due to a connection issue between the IPMA Camera and the IPMA. To correct the condition, perform the following service procedure to repair the connection and reset the IPMA.

FORD · 2023-05-15

Some 2021-2023 F-150 vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble code (DTC) U3000:49 stored in the image processing module A (IPMA) that will not clear and not be stored in the vehicle's history. DTC C1001:31 and/or U3000:89 may be stored in the IPMA, but may have recently been cleared and stored in the vehicle's history. This may be due to a connection issue between the IPMA Camera and the IPMA. To correct the condition, perform the following service procedure to repair the connection and reset the IPMA.

FORD · 2023-05-05

Some 2021-2023 Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or Diagnostic Trouble Code (DTC) U3000:49 stored in the Image Processing Module A (IPMA) that will not clear and not be stored in the vehicle's history. DTC C1001:31 and/or U3000:89 may be stored in the IPMA, but may have recently been cleared and stored in the vehicle's history. This may be due to a connection issue between the IPMA Camera and the IPMA. To correct the condition, perform the following service procedure to repair the connection and reset the IPMA.

BUICK · 2023-05-04

This technical bulletin provides repair information to correct a customer concern of Service Power Steering Message with DTC U3000 Set.

FORD, LINCOLN · 2023-05-04

Some 2020-2023 Escape/Corsair equipped with 2.5L engine full hybrid electric vehicle (FHEV) and plug-in hybrid electric vehicle (PHEV) powertrain and 2022-2023 Maverick vehicles equipped with 2.5L engine FHEV powertrain may exhibit a condition where the 12V battery voltage is low or discharged with diagnostic trouble code (DTC) U3003:62 stored in the direct current/direct current converter control module (DC/DC). The vehicle may also exhibit DTC U3003:16 and/or U3000:04 stored in the DC/DC module. This may be due to an open in the 300 amp mega fuse located in the high current battery junction box (BJB). To correct this condition, refer to Workshop Manual (WSM), Section 414-05>Pinpoint Test H1 to verify the 300 amp mega fuse condition, replace the fuse upon confirm it is open. Test and…

MAZDA · 2023-04-28

In-Vehicle Network Malfunction error message. DTC U3000:04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN".

FORD · 2023-03-23

Some 2023 F-Super Duty vehicles may experience diagnostic trouble code (DTC) U3000:41 in the ACM when a diagnostic self-test is performed. This may be due to an ACM software error. Replacement or reprogramming of the ACM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. It is recommended that customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

FORD, LINCOLN · 2023-03-17

Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles built on or before 23-Mar-2022 may exhibit a hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine start-up with U3000 diagnostic trouble codes (DTCs) stored in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using FDRS tool. If the U3000 DTC returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in…

FORD · 2023-03-13

Some 2021-2022 F-150 vehicles equipped with On-Board Scale may exhibit DTC U3000:54 stored in the VDM after replacement and will not clear. This may be due to the configuration data for the VDM. To correct the condition, download and run the VDM - Vehicle Dynamics Module Configuration app using the latest level of the Ford Diagnosis and Repair System (FDRS). After the VDM configuration has completed, download and run the VDM - On Board Scales Calibration app and perform the Vehicle Payload Update and the Height Sensor Calibration to complete the repair. The Vehicle Payload Update entry in FDRS should correspond with the rating shown on the Tire and Load Information label found on either the B-pillar or the edge of the driver door. For claiming, use causal part 18B008 and applicable labor…

CHEVROLET, GMC · 2023-02-23

This Preliminary information communicates an issue with the front view camera setting a DTC U3000 and disabling. Engineering is working on a fix.

FORD, LINCOLN · 2023-02-21

Some 2020-2021 Escape/Bronco Sport/Explorer and 2020-2021 Corsair/Aviator vehicles equipped with electric brake booster (EBB) built on or before 1-Aug-2022 may exhibit an illuminated anti-lock brake system (ABS) warning indicator and stability-traction control warning indicator with diagnostic trouble code (DTC) U3000:96 erroneously stored in the ABS module. This condition occurs during connection or power interrupt to the EBB module. If this code is stored and the ABS system has been reassembled, clear the DTC code using Ford Diagnosis and Repair System (FDRS) scan tool and check for recurrence. If the DTC persists, perform normal diagnostics. Refer to the Workshop Manual (WSM), Section 206-09 Anti-Lock Brake System. For claiming use the causal part number 2C219 and applicable labor…

FORD, LINCOLN · 2023-02-08

Some 2021-2022 F-150 built on or before 19-May-2022, Mustang Mach-E built on or before 04-May-2022 and 2022 Expedition/Navigator vehicles built on or before 13-May-2022 may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. This may be due to software in the IPMA. To correct the condition, follow the Service Procedure to reprogram the IPMA to the latest level.

CHEVROLET, GMC · 2023-02-07

This Preliminary information communicates an issue with the IPC displaying a Service IPC message, and DTC U3000 set in the IPC. All IPC function still operate normally even when the message is displayed. Dealers are to reprogram the IPC to correct this issue.

CHEVROLET, GMC · 2023-01-17

This Preliminary information communicates an issue with the front view camera setting a DTC U3000 and disabling. Engineering is working on a fix.