MERCEDES-BENZ, MERCEDES-MAYBACH · 2026-03-23
Complaint Depending on the identified problem (items 1-4), please implement the corresponding Remedy below (items 1-4): 1. KeylessGo sensor surfaces do not respond. Door handles can extend/retract if the key is used for locking/unlocking. No particular fault code. 2. Surface-flush door handle fails to retract and/or extend. One or more of the following fault codes are current and stored: B185D96; B185E96; B186196; B186296 The following values are present in the control unit log (A17/x): Motor_bridge_connection_fatal_error = True (for example, see attachment) OR Motor_bridge_wrong_direction_fatal_error = True (for example, see attachment) 3. Surface-flush door handle fails to retract and/or extend. One or more of the following fault codes are current and stored: B185D96; B185E96; B186196;…